[NEW] Create a Culture of Accountability

[NEW] Create a Culture of Accountability

475.00

Delivery Method: In-Person | Duration: Full Day

Overview

Creating a Culture of Accountability is for Leaders, managers, and team members “on their way up” who are interested in learning how to inspire, encourage, and ask for accountability in others. Research shows that there are four cornerstones of accountability any leader can utilize to engender a fully engaged and inspired team—a team who takes ownership for success.

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Skills covered in this course
Leadership Accountability Teamwork

GSA Checkout → GSA

Course ID: B2812

Duration: Full Day (9:00 am- 4:00 pm PST)

Location: In-Person, San Francisco | Click here to schedule private course.

Overview

Creating a Culture of Accountability is for Leaders, managers, and team members “on their way up” who are interested in learning how to inspire, encourage, and ask for and get accountability in others. In this workshop you’ll gain skills necessary to drive accountability and hold others accountable in a solution focused respectful way.

+ Who Should Attend

Leaders, managers, and team members “on their way up”

+ Course Outline

Responsibility vs. Accountability

  • Responsibility vs. Accountability
  • Exercise: Accountability Vs. Accountability
  • The 4 Cornerstones of Accountability

Getting Accountability

  • What to Hold People Accountable For
  • Exercise: What to Hold People Accountable For
  • Accountability Requires Clarity Around What Success Looks Like
  • Exercise: Clarifying Success
  • Using SMART to Communicate Performance Expectations
  • Exercise: Communicate SMART Expectations
  • Notes

Supporting Accountability

  • Self-Discovery
  • Build Shared and Supported Accountability
  • Drive Success with an Accountability Partner
  • Exercise: Accountability Meeting
  • Making it Real: Accountability Partnerships

Driving Behavior

  • The Myth of Incentives
  • Driving Behavior with Intrinsic Motivators
  • Micromanagement Makes Accountability Impossible
  • Quiz: Am I a Micromanager?
  • How to Stop Micromanaging
  • Accountability Requires That Mistakes Are Less Scary
  • Make Mistakes Less Scary with Solution-Focused “Coaching” Questions
  • Build a Coaching Base

Working with Low Performers

  • Holding Low Performers Accountable
  • Removing Judgment from Performance Improvement Conversations
  • Performance Improvement Conversations
  • Communicate SMART Feedback
  • Create an Accountability-Focused Consequence Plan
  • Exercise: Consequence Plan

+ Prerequisites

There are no prerequisites for this course.

+ Certifications

N/A

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