Learnit help & support

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Learnit Portal - Accessplanit

I am a student and I don’t like the dashboard, is there an alternative for me?
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My company has a partnership with Learnit. Who do I speak to about additional questions or requests not included here?
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Can I customize our dashboard to my own criteria and preferred layout?
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Where can I access a tutorial on how to use my dashboard?
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What should I do if I registered for a class but I am not sure if I did so correctly?
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What should I do if I registered for a class but don’t have confirmation?
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What do I do if I suspect the information in my dashboard to be incorrect?
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Who do I contact if my dashboard isn’t working properly?
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Will the new system always be accessible and will it have real time information about class availability and employee attendance?
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Where can I find a video tutorial on how to book classes and use the shopping basket?
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Will the new system facilitate class registration for our employees?
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In the case where we have a partnership with Learnit, will I or our company’s admin have access to more information and data about our partnership and employee’s training?
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Will my contacts at Learnit still be my contacts for any needs or questions?
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Will the dashboard run on my computer? What system requirements must I have to access my dashboard?
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What is my dashboard and how do I access it?
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What is a delegate?
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Has the training Learnit provides changed in any way or are the instructors different than before?
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Does the new training management system cost me anything?
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Does the new training management change any of the available classes I have already registered for?
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How to videos

How to Use Our GSA Checkout
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How to Use Our Request a Date Form
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How to Use Our Purchase Now Form
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How to Use Our Prepaid Registration Form
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General information

Can I use Learnit for Employment Training Panel Program (ETP)?
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Is Learnit on GSA contract?
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Do you offer discounts for non-profit organizations?
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I am a customer of Office Depot and I want to know why I am being billed for Learnit?
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What transportation is nearby?
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What happens when I Request a Date?
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Does Learnit provide computers?
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Do you have to take all modules of a course?
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Where can I ask questions about my Learnit Anytime membership?
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How do I cancel my Learnit Anytime membership?
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What if I need to cancel a class?
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Do classes ever get cancelled?
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What is GSA Pricing?
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What type of payments are accepted?
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Can I show up the day of class and get a seat?
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How do I register for a class?
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How long are classes?
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What are the hours of operation?
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What is the location of Learnit's in-person classes?
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MOC On-Demand

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Professional Development Training

What are your professional development training delivery options?
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What is your facility like?
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Where does your curriculum come from?
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Who leads the seminars?
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Are the seminars all lecture or interactive?
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Why choose Learnit for Professional Development Training?
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Live Online Training

How do Live Online Training students complete the labs when they are not physically in the classroom?
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How can the students ask questions when attending a live online training class?
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What is the deadline for registration in order for courseware to arrive?
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How will I obtain my courseware?
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Are all classes offered via Live Online Training?
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I forgot my username and password. What should I do?
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Which browser should I use to connect to my Live Online Training class?
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How do I attend the Live Online Training?
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How do I prepare my computer for a Live Online Training?
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Can our company have a private Live Online Training Event?
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How do I enroll in a Live Online Training Class?
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What is Live Online Training?
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Office Applications Training

How long are classes?
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Can I show up the day of class and get a seat?
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Do classes ever get cancelled?
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Do you have to take all modules of a course?
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Technical Training

What is Flex Learning?
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Room Rentals

What is your room rental cancellation policy?
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What equipment do classrooms come with?
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What is the room rate?
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What software is included in the default installation?
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What are the computer hardware configurations you have based on your PC specifications?
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Are there any lunch options or in-house catering provided on-site training?
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How many rooms do you have?
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