Conflict Management: Secrets of a Conflict Manager

Conflict Management: Secrets of a Conflict Manager

225.00

Delivery Method: In-Person | Duration: 3 Hours

Overview

Conflict Management: Secrets of a Conflict Manager is for anyone who wants to get better at managing and navigating conflict. Conflict is stressful and difficult to control, especially when emotions are high. In this workshop you’ll learn the secrets that professional conflict managers use to de-escalate, get to the heart of the issue, communicate understanding, and solve issues.

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Course ID: B2809

Duration: 2 Hours (9:00 am- 12:00 pm PST)

Location: In-Person, San Francisco | Click here to schedule private course.

Overview

Conflict Management: Secrets of a Conflict Manager is for anyone who wants to get better at managing and navigating conflict. Conflict is stressful and difficult to control, especially when emotions are high. In this workshop you’ll learn the secrets that professional conflict managers use to de-escalate, get to the heart of the issue, communicate understanding, and solve issues.

+ Who Should Attend

Anyone and everyone.

+ Course Outline

• Separating Conflict from Disagreement
• Figuring Out What’s Really Going On
• Listening Like a Detective and Making Others Feel Heard
• Uncovering Solutions that Engender Real Resolution

+ Prerequisites

There are no prerequisites for this course.

+ Certifications

N/A

+ Students Also Attended

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