Build Strong Work Relationships

Build Strong Work Relationships

475.00

Delivery Method: In-Person | Duration: 6 Hours

Overview

In today’s unpredictable and challenging business environment, employees must build successful work relationships and interact with people in a positive way in order to achieve their company’s organizational goals. In this course, we explore and leverage basic competencies that are critical to solid work relationships and career success.

Learn How to:

  • Identify Your Own and Shift Your Message for Different Types of Communicators (Assessment)

  • Implement Trust-Building Strategies to Increase Motivation of Team Members

  • Use a Communicate Framework to Avoid Misunderstandings

  • Use a Conflict Resolution Framework to Manage Difficult Situations and Repair Relationships

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Course ID: B2503

Duration: Full Day (9:00am- 4:00pm)

Location: In-Person, San Francisco | Click here to schedule private course.

Overview

In today’s unpredictable and challenging business environment, employees must build successful work relationships and interact with people in a positive way in order to achieve their company’s organizational goals. In this course, we explore and leverage basic competencies that are critical to solid work relationships and career success.

Learn How to:

  • Identify Your Own and Shift Your Message for Different Types of Communicators (Assessment)

  • Implement Trust-Building Strategies to Increase Motivation of Team Members

  • Use a Communicate Framework to Avoid Misunderstandings

  • Use a Conflict Resolution Framework to Manage Difficult Situations and Repair Relationships

Skills covered in this course
Collaboration Conflict Mentoring New Manager

+ Who Should Attend

Anyone who wants to increase their influence and optimize the performance of their operational and cross-functional teams will benefit from this course.

+ Course Outline

Effective Work Relationships

  • Behaviors that build and damage relationships
  • Work Relationship Assessment

Communications, Perceptions and Relationship-Building

  • Mental models
  • Mindful Communication and how to activate it
  • Use NLP to Increase Rapport
  • Managing Assumptions
  • Practicing and developing a Positive Attitude

Relational Communication and Listening

  • Identify Dominant Communication style
  • Sharpen verbal and non-verbal behaviors & skills
  • Feedback and Questioning for better understanding
  • Interpersonal Needs Assessment

Address Change and Conflict

  • Assess personal Conflict Resolution Style
  • Interpretation and Application
  • Assertive Communication Script
  • Conflict Resolution Plan

+ Prerequisites

There are no prerequisites for this class.

+ Certifications

N/A

+ Students Also Attended