Build Strong Work Relationships

Who should attend

Anyone who wants to increase their influence and optimize the performance of their operational and cross-functional teams will benefit from this workshop.

Team Pass by Learnit

Build Strong Work Relationships

From $0
Two, 2-hour Modules (9am - 11:30am PT)

In today’s unpredictable and challenging business environment, employees must build successful work relationships and interact with people in a positive way in order to achieve their company’s organizational goals. In this workshop, we explore and leverage basic competencies that are critical to solid work relationships and career success.

Outcomes:

  • Consciously adopt positive relationship-building behaviors and avoid destructive ones
  • Understand the role of personal bias, assumptions and world views, and mitigate their effect on relationship-building
  • Use advanced relational communication skills to better uncover and understand others’ needs
  • Address conflict assertively and professionally to keep the relationship intact
Course ID
L0006
Available times
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am

Course Outline

Module 1: Make Relationship Building Part of Your Job Description

Effective Work Relationships

  • Behaviors that build and damage relationships
  • Work Relationship Assessment

Communications, Perceptions and Relationship-Building

  • Mental models
  • Mindful Communication and how to activate it
  • Use NLP to Increase Rapport
  • Managing Assumptions
  • Practicing and developing a Positive Attitude

Module 2: Solve Conflict Though Communication

Relational Communication and Listening

  • Identify Dominant Communication style
  • Sharpen verbal and non-verbal behaviors & skills
  • Feedback and Questioning for better understanding
  • Interpersonal Needs Assessment

Address Change and Conflict

  • Assess personal Conflict Resolution Style
  • Interpretation and Application
  • Assertive Communication Script
  • Conflict Resolution Plan

Skills covered

Self-Awareness
Active Listening
New Manager
Conflict
Mentoring
Teamwork
Collaboration
Communication