Communication Strategies

Who should attend

For professionals at all levels, including team leads and managers seeking to overcome communication problems or trust issues on their teams, as well as professionals who wish to learn new methods and techniques to improve business interactions.

Team Pass by Learnit

Communication Strategies

From $0
Two, 2-hour Modules (9am - 11:30am PT)

A thriving organization depends on effective and efficient communication. As you examine your own communication strategies and styles, you will discover why some of your techniques are not working and learn how to build on your strengths. This class culminates in the creation of a personal action plan for successful future communications.

Outcomes:

  • Become better at identifying and communicating to people with different communication styles
  • Become (and be seen as) a great listener
  • Gain clarity and skills around being assertive
  • Improved conflict resolution skills
Course ID
L0010
Available times
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am

Course Outline

Module 1: Communicate With Intention

  • The Science Behind Why Communication is Complicated
  • Cultural Differences in Communication
  • Communicate Clearly to a Wide Audience
  • Real World Intentional Listening
  • The Body Language of Listening
  • Mirroring to Build Rapport
  • Paraphrasing to Confirm Understanding
  • Questioning Techniques to Find Out More

Module 2: Communicate Assertively and Honorably

  • The Truth About Assertive Communication
  • How to Make it Easier to Be Assertive
  • Framing Statements for Easier Acceptance
  • Avoiding Language that Makes it Harder to Listen
  • Owning Your Mistakes
  • Appreciation vs. Recognition
  • How to Appreciate Others in a Way that Hits Home

Skills covered

Empathy
Active Listening
New Manager
Conflict
Collaboration
Communication