Develop Emotional Intelligence

Develop Emotional Intelligence

475.00

Delivery Method: In-Person | Duration: 6 Hours

Overview

In this course, you'll define emotional intelligence and find out how to cultivate it personally as well as recognize and encourage it at work. Learn tools to increase your self-awareness, become more confident, improve your communication, stay in control, and stop letting negative emotions derail your success.

Learn How To:

  • Increase Your Awareness About Your levels of Emotional Intelligence by Completing an Assessment from Daniel Golemans Renowned Book, Emotional Intelligence

  • Implement Tools to Increase Your Self-Awareness and Confidence

  • Practice Communication Tips and Learn Strategies to Stay in Control of Emotions

  • Use Emotional Intelligence to Enhance Group Dynamics on Your Team

  • Use Empathy to Understand Different Perspectives and Build Relationships

Date:
Quantity:
Purchase Now

GSA CheckoutGSA

Course ID: B2506

Duration: Full Day (9:00 am- 4:00 pm PST)

Location: In-Person, San Francisco | Click here to schedule private course.

Overview

In this course, you'll define emotional intelligence and find out how to cultivate it personally as well as recognize and encourage it at work. Learn tools to increase your self-awareness, become more confident, improve your communication, stay in control, and stop letting negative emotions derail your success.

Learn How To:

  • Increase Your Awareness About Your levels of Emotional Intelligence by Completing an Assessment from Daniel Golemans Renowned Book, Emotional Intelligence

  • Implement Tools to Increase Your Self-Awareness and Confidence

  • Practice Communication Tips and Learn Strategies to Stay in Control of Emotions

  • Use Emotional Intelligence to Enhance Group Dynamics on Your Team

  • Use Empathy to Understand Different Perspectives and Build Relationships
     

+ Who Should Attend

Anyone who is curious about ways to positively affect their team through a deeper understanding and practice of emotional intelligence will benefit from this course, including individual contributors, middle managers, team leaders, senior managers, and senior leaders.

+ Course Outline

What is Emotional Intelligence?

  • Emotional Intelligence and Your Brain
  • Core Competencies of Emotional Intelligence
  • What Emotional Intelligence Looks Like at Work
  • Emotional Intelligence and Success
  • Emotional Intelligence Self-Assessment
  • Interpret Your EQ Scores
  • Core Competencies and Skills

Develop Self-Awareness

  • Thoughts, Feelings and Behaviors
  • Self-Awareness: Two Levels
  • Tool: In-the-Moment Awareness Activator
  • Tool for Deep Work: ABC

Self-Management Skills That Will Keep You In Control

  • How to Manage Emotions at Work: Negative Emotions That Derail Success
  • Manage Frustration
  • Manage Worry
  • Manage Dislike
  • Manage Disappointment
  • Action Plan: Manage Difficult Emotions

Communicate With Empathy and Skill

  • Communication Principles Worth Remembering
  • Focused Listening and Why It Matters
  • Johari Window: Quadrant 1
  • Johari Window: Quadrant 2
  • Johari Window: Quadrant 3
  • Four Levels of Listening
  • Four Levels of Listening: Application
  • Disagree Constructively
  • Steps to Disagree Constructively
  • Emotionally Intelligent Questions to Resolve Conflict

+ Prerequisites

There are no prerequisites for this class.

+ Certifications

N/A

+ Students Also Attended