Solution
Arcus began with a three-month pilot focused on communication and collaboration, using Learnit's Team Pass Plus—a company-wide learning subscription that provides unlimited access to live, instructor-led workshops for all employees, across all departments and roles.
The pilot helped Arcus gauge the learning appetite within the organization and gave them the data and qualitative feedback they needed to shape a long-term L&D vision.
Why It Worked
Rather than deliver a one-size-fits-all curriculum, Arcus and Learnit co-created a path forward by diagnosing real business needs.
They layered in targeted programs such as:
- Performance Management Foundations to equip leaders with ongoing coaching tools
- Project Management Essentials for clinical and supply chain teams
- Presentation Skills and Empathy in Leadership for individual contributors and team leads
Participation and feedback surged when programs were directly tied to team-specific needs.
Results & Impact
As Arcus expanded its learning strategy, three major shifts occurred:
- Higher learner engagement: Participation spiked when programs addressed real-world workstreams and cross-team priorities.
- Stronger internal alignment: Teams began to adopt a shared vocabulary around communication, accountability, and leadership.
- Repeatable success: Programs were renewed, extended, and adapted over time — from foundational workshops to advanced series.
What Arcus Employees Said:
"This was the first course in the Leadership Track. It laid a strong base — I’m looking forward to what's next." — Learner, Leadership Series
"A lot of the same things I’ve learned in CBT. Practical, usable, and thought-provoking." — Learner, Empathy & Influence
"Although it was quick, it was super impactful. I’m glad to see our company investing in this." — Learner, Communication Skills
Arcus also expanded to tiered leadership development programs, offering custom sessions for new and seasoned leaders and embedding those into their ongoing L&D cadence.
Why It Worked (Summary)
Inclusive Access: Every employee could opt in—regardless of department, level, or tenure.
Flexibility: Arcus could scale up or down based on team priorities, budgets, or feedback.
Culture Shift: Learning became embedded in the way Arcus worked, discussed performance, and retained talent.
Advice for Other Organizations
If you're building a learning culture from the ground up:
- Pick a priority. Start with a skill, department, or audience that matters most.
- Respect bandwidth. Make sessions accessible and digestible for busy teams.
- Co-create the path. Blend internal knowledge with external expertise to find what works.
What’s Next for Arcus
The success of Arcus’s initial communication pilot paved the way for deeper integration.
What began as a learning experiment is now a foundational element of their talent development strategy.
Ongoing Growth:
- Team Pass Plus has been formally adopted as part of Arcus’s L&D roadmap.
- Department-level training plans are now built using Learnit offerings — including expanded topics like inclusive leadership, cross-functional collaboration, and data fluency.
- Leadership training has become a recurring, tiered program offered across career levels.
- Arcus has also woven Learnit sessions into onboarding and is exploring how skill-building can support broader organizational goals like product launches and cultural alignment.
Arcus’s L&D journey didn’t end with success — it evolved. Learnit continues to support them at every stage, with tailored programs.
