273: Stop Hiring for Experience: The 3 Traits That Predict Top Performers | Ursula Mentjes

Release Date: 

January 22, 2026

Release Date: Jan 22

There’s always a way—and Ursula Mentjes can show you how.

On this episode of the Learn-It-All™ podcast, Damon welcomes Ursula Mentjes: five-time bestselling author, award-winning entrepreneur, and business growth expert. Together, they explore why “accidental salespeople” often outperform the pros, what really drives outsize business growth, and how to dismantle limiting beliefs that hold leaders back. Ursula opens up about her early days in sales, her leap from the corporate world to entrepreneurship, and the mindsets that helped her—and her clients—break through seven-figure ceilings. Plus, she shares actionable tips on hiring, delegation, and leveraging AI as a powerful growth tool.

Straight talk, real stories, and a toolbox of strategy-meets-mindset wisdom—this episode is for anyone ready to think bigger, grow faster, and prove there’s always a way.

What You’ll Learn:

  • The surprising traits that make “accidental salespeople” outperform even industry veterans
  • Why limiting beliefs—not just markets or experience—are often the main barriers to growth, and how to break through them
  • The step-by-step process Ursula uses to help clients 2x (or 10x) their business
  • Why hiring for attitude and openness can be more powerful than hiring for a résumé
  • The essential role of delegation, trust, and empowering your team (plus how to avoid being the organizational bottleneck)
  • How AI can be leveraged for small business growth, and why leaders can’t afford to resist it

In This Episode:

  • 00:00 – Ursula on “there’s always a way”
  • 00:28 – Meet Ursula Mentjes and her journey from corporate to coaching
  • 01:20 – Why accidental salespeople often succeed
  • 02:15 – Ursula’s early sales lessons and reframing “the numbers game”
  • 04:08 – Advice for finding (and hiring) great salespeople
  • 07:04 – Top traits of high-performing salespeople
  • 08:41 – Rejection and limiting beliefs in sales and leadership
  • 09:09 – Ursula’s NLP techniques for overcoming limiting beliefs
  • 13:15 – Making the jump from corporate to entrepreneurship
  • 21:00 – Lessons in trust and delegation from running a $20M company
  • 23:56 – The reality of launching her own business (and facing new comfort zones)
  • 26:20 – Leadership style, micromanagement, and empowering others
  • 27:39 – Who Ursula coaches and what her revenue model looks like
  • 29:55 – Why mindset matters more than strategy, and the “who not how” approach
  • 33:02 – Real client story: tripling growth with expanded vision and AI tools
  • 35:54 – The most common reasons businesses get stuck
  • 37:18 – Upgrading your team and vision to scale
  • 38:19 – How to depersonalize growth decisions (“what is your business asking for?”)
  • 38:58 – The spectrum of AI readiness—and why it matters
  • 41:21 – Getting leaders excited about custom GPTs and real AI adoption
  • 43:05 – Critical thinking as the ultimate future skill
  • 44:21 – The power of coaching and who you should hire
  • 47:07 – Ursula’s book rec: “One Great Goal” for clarity in action
  • 48:42 – Ursula’s advice: There is always a way.

About Ursula Mentjes

Ursula Mentjes is a five-time bestselling author, award-winning entrepreneur, and sought-after business growth expert who specializes in helping leaders scale to multiple six and seven figures—while working less. A former top sales leader, Ursula built her coaching practice after a corporate career leading $20M+ companies and now brings her unique blend of mindset, delegation, and strategy to entrepreneurs nationwide. Ursula is known for her laser-sharp focus on dissolving limiting beliefs, building high-trust teams, and integrating AI for next-level performance.

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