196: The One Shift That Instantly Improves Every Negotiation | Stan Christensen

Release Date: 

July 24, 2025

Release Date: July 24

Negotiation isn’t about squeezing the most out of your opponent—it’s about solving problems and building relationships that last.  

In this powerful episode, Damon sits down with Stan Christensen—acclaimed Stanford professor, former international mediator, and host of the podcast All Things Negotiation. Stan shares riveting stories from negotiating with guerrilla leaders in Colombia and mediating strikes in Chile, offering a fresh perspective: the best negotiators aren’t tactical hardballers, but creative, open-minded problem solvers. Drawing on decades of high-stakes experience and a legendary negotiation framework, Stan reveals why preparation, curiosity, and long-term thinking consistently win out over one-off tactics. Whether you’re dealing with a hostage taker, a procurement team, or your own spouse, this episode brims with real-world strategies and memorable lessons that anyone can use to get better outcomes—in their job, their family, and their life.

What You’ll Learn:

  • Why most people approach negotiation the wrong way—and why it’s time to ditch tactical “win/lose” thinking
  • The must-have negotiation framework from Getting to Yes—and how to actually use it
  • How to prep for a salary or job negotiation using the principles of alternatives and objective criteria
  • What hostage takers, procurement teams, and spouses all have in common (and how to negotiate with each)
  • How culture, emotion, and relationships dramatically change negotiation dynamics—and what to do about it
  • Why the most important negotiation skill is shifting from “tell” to “learn”—and the simple mindset shift that changes everything

In This Episode:

  • 00:00 – Stan’s golden rule: “Negotiate for the 99%, not the 1%”
  • 01:20 – Why tactics can backfire—and negotiation is rarely one-off
  • 02:02 – How Stan became a negotiation expert (from Harvard to hostage mediation)
  • 03:26 – Stories from negotiating with guerrilla leaders in Colombia
  • 04:51 – Why “relationship management” is the real secret to success
  • 05:41 – Can anyone become a great negotiator? Innate skill vs. learned ability
  • 06:52 – Case study: Helping an underdog labor union in Chile
  • 10:59 – Hostage takers: Why listening is the most powerful negotiation tool
  • 12:45 – How to uncover what the other side really wants
  • 14:00 – The 7 elements of the Stanford/Harvard negotiation framework
  • 17:15 – Salary negotiation tips: Preparation, alternatives, and criteria
  • 20:04 – How (not) to frame a “fairness” argument at work
  • 21:14 – When do tactics ever work? The 1% rule and car negotiation
  • 25:43 – What to do when you’ve “burned” someone in a negotiation
  • 27:03 – How culture affects negotiation—stories from Mexico, Indonesia, and Mauritania
  • 32:38 – Not everything’s negotiable: Israel/Palestine case study
  • 34:00 – Negotiation as creative problem solving
  • 41:43 – Dealing with emotions and pausing in heated negotiations
  • 43:07 – Stan’s toughest deals? Family negotiations
  • 46:37 – Mediation story: How finding one point of common ground changed everything
  • 49:38 – The #1 negotiation skill: Check your assumptions, stay curious
  • 52:37 – Stan’s top negotiation movies and book recommendations
  • 53:57 – Stan’s final mindshift: How “shifting to a learning stance” changes negotiation outcomes

About Stan Christensen:

Stan Christensen is a globally recognized negotiation expert, mediator, and educator. For over two decades, he has taught the acclaimed business negotiation course at Stanford University, drawing on his real-world experience as a former hostage negotiator, international mediator, and advisor to organizations and governments in 75+ countries. Stan is the host of the All Things Negotiation podcast, where he brings negotiation stories and strategies to leaders around the world. His career began at Harvard under Roger Fisher, co-author of Getting to Yes, and spans roles in labor mediation, business consulting, venture capital, and international diplomacy.

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