Process Improvement for the Rest of Us

Increase your productivity at work by developing your process improvement skills.

These days we all know what it feels like to be asked to do more with less. More productive, more efficient, more effective and all with fewer resources. In this data-driven process improvement workshop, we will help you find ways to get better business results by understanding root causes of process challenges and directly addressing them with proven problem-solving techniques.

Outcomes:

• Understand the DMAIC model and how to apply this problem-solving approach when improving processes
• Develop a Project Charter to clarify scope in the Define phase of process improvement
• Identify how and when to appropriately use root cause analysis (RCA) tools 
• Learn techniques to successfully execute process improvement working sessions