Managers, and anyone who handles conflict regularly, from individual contributors to senior leaders.
From
$250
Duration:
2 Hours
A live, practical class on handling conflict at work. You’ll learn to tell healthy disagreement from conflict that’s doing damage, keep your own reactions in check when things heat up, and move people from fixed positions to shared interests.
You’ll leave able to:
Built on Stop, Drop and Roll and the PIN framework.
"Thank you for being so personable and sharing information in a relatable way. I can't tell you in enough words how much this class helped me. In fact I am going to talk to management and union about our department taking this class. Thank you again."
"I got a lot out of the fight, flight, freeze discussion, and talking about how any of those can be a constructive and helpful, or destructive, choice, depending on how it is used. I also enjoyed the 5-4-3-2-1 activity, and the demonstration live. For a third, I appreciate the instructor's willingness to pivot the conversation to address the primary concern of the participants in that moment (in this case, the generally high/increased stress level of the working environment as a whole). This was a very valuable class. Thank you."
"I liked the interactive class. It was very informative, and it helped me feel confident with the tools given on how to deal with conflict in the future."
