Dealing with Conflict

Who should attend

This training is best suited to anyone who deals with conflict, not just disagreement, on a regular basis. It’s ideal for managers but will be a good fit for anyone, from individual contributors to leaders

Team Pass by Learnit

Dealing with Conflict

From $0
Two, 2-hour Modules (9am - 11:30am PT)

Focus on your conflict resolution skills to learn how you should be dealing with conflict in the workplace.

Learn to recognize when a situation has turned from a simple disagreement into a conflict by understanding the root cause of conflict and the role threat-response plays. Temper your own reactions in a heated moment with a conflict analysis framework. Work toward positive-sum outcomes with a 4-step process for managing your responses and offers.

Outcomes:

  • Understand the root causes of conflict
  • Ask questions to analyze the conflict
  • Follow a four-step process to respond to conflict
Course ID
DEALINEreg
Upcoming LIVE ONLINE public classes
No Upcoming public classes
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17 & June 18, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am
June 17, 2021
9:00am-11:30am

Interested in a private
workshop for your company?

Course Outline

  • What is conflict?
  • Perceived threats
  • Using conflict analysis to choose your behavior
  • The 4 steps to responding to conflict
  • How to reformulate your position
  • Compromise or collaborate
  • Own your actions

Dealing with Conflict

Reviews

Coming soon