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Communication Strategies

Duration: 1 Day
Course Price: $450

A thriving organization depends on effective and efficient communication. As you examine your own communication strategies and styles, you will discover why some of your techniques are not working and learn how to build on your strengths. This class culminates in the creation of a personal action plan for successful future communications.

Class Length: Full Day

Outline

  • Understand the Impact that Perceptions and Values Have on Business Communication
  • Craft Your Message for Different Personality Types
  • Learn How Nonverbal Communication can Impact Your Message
  • Use Listening Techniques and Body Language to Communicate More Effectively
  • Learn How Neuro-Linguistic Programming can Enhance Understanding in Your Conversations
  • Use Questions and Probes to Draw Out the Speaker’s Message
  • Communicate Regret Using the Apology Model
  • Plan How to Address Small or Emotional Conflicts
  • Communicate Appreciation with Confidence and Authenticity
  • Create a Final Action Plan

Target Audience

Professionals at all levels will benefit from Communication Strategies. Previous classes have drawn extremely varied groups. This course is appropriate for any person who wishes to understand and improve his or her communication methods. Team leaders who are encountering communication problems or trust issues within their teams as well as professionals who wish to learn techniques to improve their business interactions will find practical applications and a high level of value in this course.

A thriving organization depends on effective and efficient communication. As you examine your own communication strategies and styles, you will discover why some of your techniques are not working and learn how to build on your strengths. This class culminates in the creation of a personal action plan for successful future communications.

Class Length: Full Day

Outline

  • Understand the Impact that Perceptions and Values Have on Business Communication
  • Craft Your Message for Different Personality Types
  • Learn How Nonverbal Communication can Impact Your Message
  • Use Listening Techniques and Body Language to Communicate More Effectively
  • Learn How Neuro-Linguistic Programming can Enhance Understanding in Your Conversations
  • Use Questions and Probes to Draw Out the Speaker’s Message
  • Communicate Regret Using the Apology Model
  • Plan How to Address Small or Emotional Conflicts
  • Communicate Appreciation with Confidence and Authenticity
  • Create a Final Action Plan

Target Audience

Professionals at all levels will benefit from Communication Strategies. Previous classes have drawn extremely varied groups. This course is appropriate for any person who wishes to understand and improve his or her communication methods. Team leaders who are encountering communication problems or trust issues within their teams as well as professionals who wish to learn techniques to improve their business interactions will find practical applications and a high level of value in this course.

Prerequisites: No prerequisites for this course

Session Topics for the Communication Strategies Program

  • Perception & Values
  • Understanding and Crafting Your Message for Different Personality Types
  • Non-Verbal Communication
  • Using Listening and Body Language to Communicate
  • Neuro-Linguistic Programming: Understanding Eye Direction
  • Drawing out the Speaker’s Message: Questions and Probes
  • Communicating Regret: The Apology Model
  • Conflict Resolution: Addressing Small or Emotional Conflicts
  • Communicating Appreciation
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