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Communication Strategies

Duration: 1 Day
Course Price: $450

Communication Strategies is for professionals at all levels, including team leads and managers seeking to overcome communication problems or trust issues on their teams, as well as professionals who wish to learn new methods and techniques to improve business interactions.

 

Learn How To:

  • Identify your communication style and how to work with those who are different (assessment).
  • Use non-verbal communication to increase rapport with colleagues.
  • Implement language that can defuse conflict and promote collaboration.
  • Develop action plans for building greater trust on their teams and holding each other accountable.

Communication Strategies is for professionals at all levels, including team leads and managers seeking to overcome communication problems or trust issues on their teams, as well as professionals who wish to learn new methods and techniques to improve business interactions.

 

Learn How To:

  • Identify your communication style and how to work with those who are different (assessment).
  • Use non-verbal communication to increase rapport with colleagues.
  • Implement language that can defuse conflict and promote collaboration.
  • Develop action plans for building greater trust on their teams and holding each other accountable.
Prerequisites: No prerequisites for this course

Session Topics for the Communication Strategies Program

  • Perception & Values
  • Understanding and Crafting Your Message for Different Personality Types
  • Non-Verbal Communication
  • Using Listening and Body Language to Communicate
  • Neuro-Linguistic Programming: Understanding Eye Direction
  • Drawing out the Speaker’s Message: Questions and Probes
  • Communicating Regret: The Apology Model
  • Conflict Resolution: Addressing Small or Emotional Conflicts
  • Communicating Appreciation
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