Respond to Conflict: Be More Assertive and Confident in Conflict & Crisis - Live Online

Respond to Conflict: Be More Assertive and Confident in Conflict & Crisis - Live Online

175.00

Delivery Method: In-Person | Duration: 2 Hours

Overview

Learn strategies to deal with aggressive colleagues who dominate or undermine your authority. Practice sending nonverbal cues that indicate you are in command and control of any situation.

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Course ID: A2508

Duration: 2 Hours (9:00 am - 11:00 am PST)

Location: Live Online | Click here to schedule private course.

Overview

Learn strategies to deal with aggressive colleagues who dominate or undermine your authority. Practice sending nonverbal cues that indicate you are in command and control of any situation.

+ Who Should Attend

Respond to Conflict: Be More Assertive and Confident in Conflict & Crisis is for anyone who wants to learn how to navigate and improve challenging relationships and apply conflict management strategies to reduce emotional stress and work towards win-win solutions.

+ Course Outline

  • Defend Yourself Without Letting Your Emotions Get the Best of You
  • Firmly Deal with Aggressive Colleagues Who Dominate and Undermine
  • Practice Assertive Body Language to Tell Everyone that You Mean Exactly What You Say
  • Defend Your Employees' Actions Without Damaging Your Credibility

+ Prerequisites

There are no prerequisites for this class.

+ Certifications

N/A

+ Students Also Attended