Performance Management Essentials

Performance Management Essentials

475.00

Delivery Method: In-Person | Duration: 6 Hours

Overview

In this one-day training course, you take on the role of a manager and train supporting staff to acquire the mindset and tools to apply their individual talents, develop their competencies, and achieve results that are critical for maximizing performance and productivity.

Learn How To:

  • Build Performance Partnerships to Achieve Results and Unlock Potential

  • Contribute and agree to Outcome-Focused Performance Plans

  • Foster Commitment to Success Through Two-Way Communication

  • Track Performance with Monitoring Techniques

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Course ID: B2420

Duration: Full Day (9:00 am - 4:00 pm PST)

Location: In-Person, San Francisco | Click here to schedule private course

Overview

In this one-day training course, you take on the role of a manager and train supporting staff to acquire the mindset and tools to apply their individual talents, develop their competencies, and achieve results that are critical for maximizing performance and productivity.

Learn How To:

  • Build Performance Partnerships to Achieve Results and Unlock Potential

  • Contribute and agree to Outcome-Focused Performance Plans

  • Foster Commitment to Success Through Two-Way Communication

  • Track Performance with Monitoring Techniques

+ Who Should Attend

Performance Management Essentials is for managers interested in implementing a seamless and impact-driven team performance management process.

+ Course Outline

The Performance Management Process

  • The Performance Management Process: Overview
  • Performance Review & Performance Management
  • Effective Performance Management Process
  • Consequences of a Poorly Structured Process
  • A Closer Look at the Benefits of Performance Management

Job Descriptions

  • Developing Job Descriptions: Best Practices
  • Developing Effective Job Descriptions
  • 4-Step Job Analysis
  • The 7-Step Job Description
  • Job Description Template

Standards & Goals

  • Setting Standards
  • Setting Standards Tool
  • Performance Standard Worksheet

SMART Goal Setting

  • Set Goals Effectively
  • “SMART” Goal
  • SMART Goal Setting Tool
  • 7 Step SMART Action Tool

Performance Review Best Practices

  • How to Write a Descriptive & Accurate Review
  • Preparing and Planning for the Performance Review Interview
  • Performance Feedback Planning Sheet
  • Preparing and Planning for the Performance Review Interview
  • Giving and Receiving Effective Feedback
  • Listening & Questioning
  • Guidelines for Effective Listening
  • Paraphrasing
  • Role-play: Conduct a Performance Review: Instructions
  • Role-play Conduct a Performance Review: Scenarios
  • Reviewer Worksheet
  • Observer Worksheet
  • Performance Management Checklists

Sample Forms

  • Employee
  • Performance goals and objectives
  • Skills and knowledge development
  • Processes and Methods
  • Feedback
  • Employee Performance Review
  • Employee Information
  • Ratings
  • Evaluation
  • Verification of Review
  • Employee Performance Review – Long Format
  • Employee Information
  • Sample Employee Self Evaluation
  • Comments
  • A 360 Degree Appraisal Template
  • 360 degree feedback form template
  • Sample Key Skill Capabilities

Sample Job Descriptions

  • Human Resources Manager Job Description
  • Accounts Receivable Job Description
  • Project Manager Job Description

+ Prerequisites

There are no prerequisites for this class.

+ Certifications

N/A