Move from an Operational Manager to a Strategic Leader

Move from an Operational Manager to a Strategic Leader

475.00

Delivery Method: In-Person | Duration: 6 Hours

Overview

Unfortunately, many people who are strong in operations are less comfortable with the ambiguity of strategy. People who avoid ambiguity will avoid strategy-setting discussions. This seminar provides tools to help you become an innovator, a persuasive player, and a champion of strategic change. Through interactive practice sessions, you can close the gap between where you are now and where you want to be. The intention of this seminar is not to train participants to be strategic planners for organizations, however. Rather, the focus is on helping you to develop a strategic mindset so that you can add value and inspire risk-taking and innovation on your team. Developing a strategic mindset will also help prepare you for taking higher levels of responsibility in your organization over time.

Learn How To:

  • Become an Innovator, a Persuasive Player, and a Champion of Strategic Change

  • Develop a Strategic Mindset So That You Can Add Value and Inspire Risk-Taking and Innovation On Your Team

  • Use a Polarity Map to Illustrate Operational and Strategic Tensions in Business

  • Clarify Your Current Operational Objectives For Your Team, Customers, and Competitors

  • Develop a Strategic Vision that Creates a Profitable and Sustainable Future

  • Develop a Communication Plan to Convey Your Vision Effectively While Motivating Others

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Course ID: B2418

Duration: Full Day (9:00 am - 4:00 pm PST)

Location: In-Person, San Francisco | Click here to schedule private course. 

Overview

Unfortunately, many people who are strong in operations are less comfortable with the ambiguity of strategy. People who avoid ambiguity will avoid strategy-setting discussions. This seminar provides tools to help you become an innovator, a persuasive player, and a champion of strategic change. Through interactive practice sessions, you can close the gap between where you are now and where you want to be. The intention of this seminar is not to train participants to be strategic planners for organizations, however. Rather, the focus is on helping you to develop a strategic mindset so that you can add value and inspire risk-taking and innovation on your team. Developing a strategic mindset will also help prepare you for taking higher levels of responsibility in your organization over time.

Learn How To:

  • Become an Innovator, a Persuasive Player, and a Champion of Strategic Change

  • Develop a Strategic Mindset So That You Can Add Value and Inspire Risk-Taking and Innovation On Your Team

  • Use a Polarity Map to Illustrate Operational and Strategic Tensions in Business

  • Clarify Your Current Operational Objectives For Your Team, Customers, and Competitors

  • Develop a Strategic Vision that Creates a Profitable and Sustainable Future

  • Develop a Communication Plan to Convey Your Vision Effectively While Motivating Others

+ Who Should Attend

Individual contributors, mid-level managers, and senior leaders who are expected to demonstrate competence in operational and strategic areas of their businesses will benefit from this course.

+ Course Outline

Develop and Balance Management Skills

  • Operational Manager or Strategic Leader?
  • Strategic Leader Roles
  • What Kind of Strategic Leader Are You?
  • Navigate Ambiguity and Increase Balance
  • What is Polarity Management?
  • Notes/Observations
  • Sample Polarity Map for Strategy/Operational Tension
  • When People are Polarized
  • How to Balance Polarities
  • Balance Polarities Worksheet
  • Polarity Management Hints and Troubleshooting Tips
  • Application: Polarity Management
  • Mini Action Plan

Clarify Your Current Operational Objective

  • Clarify the Purpose of Your Work Group
  • Team Charter Template
  • Draft a Mission Statement for Your Work Group
  • Mission Statement Framework
  • Example: Mission Statement
  • SOAR Analysis: Appreciative Inquiry
  • The Generic Appreciative Interview Questionnaire
  • Mini Action Plan

Practical Dreaming: Move from What Is to What If

  • Assess Customers’ Needs, Wants and Expectations
  • Need vs. Want
  • Needs & Wants Over Time
  • Determine Customers’ Needs & Wants Tool
  • Leverage an Importance/Performance Matrix to Set Priorities
  • Create the List: A Nine-Point Importance Scale
  • Create the List: A Nine-Point Performance Scale
  • Application: Performance/Importance Matrix
  • Develop a Strategic Vision—That “Sticks”
  • Application: Develop a Strategic Vision—That “Sticks”
  • Application: Develop a Strategic Vision—That “Sticks”
  • Mini Action Plan

Influence Key Stakeholders & Inspire Innovation

  • Sell Your Strategic Ideas in 5 Steps
  • Assess and Develop Your Ability to Encourage Innovation
  • Action Plan: Encourage Strategic Thinking and Inspire Innovation
  • Sample Innovation Plan
  • Develop Key Messages and Prepare to Communicate Strategically

Final Action Plan

+ Prerequisites

There are no prerequisites for this class.

+ Certifications

N/A

+ Students Also Attended