Advanced Business Communication - Increase Your Confidence in Challenging Situations

Advanced Business Communication - Increase Your Confidence in Challenging Situations

475.00

Delivery Method: In-Person | Duration: 6 Hours

Overview

Develop advanced skills in business communication, public speaking, and presentations in the workplace. Explore best practices to help you say what you want to say with less difficulty and more confidence, whether you are communicating one on one, via email, or in front of large, difficult audiences.

Learn How To:

  • Have a Better Conversation (Ten Best Practices) and Break-Out Group Exercise

  • Analyze Your Communication Style While Under Pressure (Assessment)

  • Craft the Right Message for the Right Audience

  • Craft a Story to Inspire Your Audience

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Course ID: B2205

Duration: Full Day (9:00 am - 4:00 pm PST)

Location: In-Person, San Francisco | Click here to schedule private course.

Overview

Develop advanced skills in business communication, public speaking, and presentations in the workplace. Explore best practices to help you say what you want to say with less difficulty and more confidence, whether you are communicating one on one, via email, or in front of large, difficult audiences.

Learn How To:

  • Have a Better Conversation (Ten Best Practices) and Break-Out Group Exercise

  • Analyze Your Communication Style While Under Pressure (Assessment)

  • Craft the Right Message for the Right Audience

  • Craft a Story to Inspire Your Audience

+ Who Should Attend

Advanced Business Communication Increase Your Confidence in Challenging Situations is for anyone looking to improve their communication skills whether written or verbal, during one-on-one conversations or while presenting in front of a large audience.

+ Course Outline

Explore Principles of Communication

  • Barriers to Effective Communication
  • Video: Ten Ways to Have a Better Conversation
  • Communication Style Assessment
  • SCORING
  • Relationship-Focused Communication Styles
  • Task-Focused Communication Styles
  • Communication Tips: Doers, Thinkers, Influencers, Connecters
  • Choose the Best Tools and Channels for Your Message
  • Possible Communication Channels
  • Mini Action Plan

Influence Peers, Managers, Subordinates, Stakeholders, and Customers

  • Increase Your Listening Effectiveness
  • Master Your Non-Verbal Communication
  • Communicating Without Defensiveness
  • Confront Conflicts More Effectively and With Less Stress
  • Increase Your Impact and Effectiveness with Email
  • Mini Action Plan

Deliver Your Ideas More Clearly and Powerfully

  • Organize and Package Your Message for Maximum Impact
  • Enhance Your Presentation Skills
  • Practice: Enhance Your Presentation Skills
  • Handle Difficult Audiences
  • Action Plan: Communicate in Key Business Contexts

Final Action Plan

+ Prerequisites

There are no prerequisites for this class.

+ Certifications

N/A

+ Students Also Attended