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ITIL® Training Courses

Organizations are becoming increasingly dependent on IT in order to attain their corporate objectives and meet business needs. This leads to an increased requirement for high quality IT services.

Learn IT’s ITIL® program provides a systematic and professional approach to the management of IT services. Adopting ITIL® offers a huge range of benefits that include:

  • Reduced costs
  • Improved IT services through the use of proven best practice processes
  • Improved customer satisfaction through a more professional approach to service delivery
  • Standards and guidance
  • Improved productivity
  • Improved use of skills and experience
  • Improved delivery of third party services through the specification of ITIL® as the standard for service delivery in services procurements.


ITIL® - 2011 Foundation

Service Lifecycle

ITIL® PractitionerITIL® - Continual Service ImprovementITIL® - Managing Across the LifecycleITIL® - Service DesignITIL® - Service OperationITIL® - Service StrategyITIL® - Service Transition

Service Capability

ITIL® - Operational Support and AnalysisITIL® - Planning, Protection, and OptimizationITIL® - Release, Control, and ValidationITIL® - Service Offerings and Agreements

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