Level 1
Introduction to Outlook
Creating and sending new mail
Receiving and viewing mail
Attaching a file to a message
Print and delete messages
Contacts & Tasks
Adding a new contact
Sort and find contacts
Edit a contact card
Create and apply a category
Create and edit a new task
Assigning a task to a contact
Using the Calendar
Introduction to the Outlook calendar
Adding and editing appointments
Scheduling recurring appointments
Scheduling events
Sending meeting invitations
Customizing the calendar
Managing Information
Creating your own folders
Moving items into folders
Finding Outlook items
Using the Organize Pane's features
Creating a note
Overview of the Journal

Level 2
Advanced Email Features and Settings
Creating and Using AutoSignatures
Utilizing message Voting buttons
An overview of Outlook message formats
Creating email rules with the Rules Wizard
Setting up an Out of Office message
Additional Data Managment Technique
Creating a Personal Folder file (PST file) and subfolders
Setting folder permissions
Accessing another user's folders
Archiving information
Mailbox maintenance techniques
Configuring Outlook Accounts
Configuring Dial Up and Exchange Server
Accounts
Adding new profiles
Setting and synchronizing offline folders
Creating custom views
Customizing forms
Using Outlook with other Applications
Creating a vCard
Performing a Mail Merge using contact information
Importing/Exporing data
Overview of using News Groups
Customizing Outlook