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Module 1: Introduction & Using Email, Contacts & Tasks

• Introduction to the Outlook Interface
• Navigating through Outlook
• Introduction overview of using Outlook with or without Exchange
• Creating and sending new mail
• Mail message options
• Viewing and responding to mail
• Attaching a file to a message
• Printing and deleting messages
• Creating and editing a new contact
• Sorting and finding contacts
• Creating a Distribution List
• Introduction to using Outlook views
• Creating and applying a category
• Creating and editing a new task
• Assigning a task to a contact

Module 2: Using the Calendar , Managing & Organizing Information

• Introduction to the Outlook calendar
• Adding Holidays
• Adding and editing appointments
• Scheduling recurring appointments
• Scheduling events
• Sending and responding to meeting invitations
• Customizing the calendar
• Creating your own mailbox subfolders
• Moving items into folders
• Searching & finding Outlook items
• Using the Organize Pane
• Creating Notes
• Overview of the Journal

Module 3: Advanced Email Features & Settings, Advanced Data Management Techniques

• An overview of Outlook message formats
• Creating and Using AutoSignatures for messages
• Utilizing message Voting buttons
• Creating rules for email
• Setting folder permissions
• Setting delegate status for folders
• Accessing another user's folders
• Creating a Personal Folder file (PST file) and subfolders
• Archiving information
• Mailbox maintenance techniques

Module 4: Configuring Outlook Accounts & Customizing Forms , Using Outlook with Other Applications

• Configuring Dial Up and Exchange Server Accounts
• Adding new profiles
• Overview of cached exchange mode
• Creating and customizing views
• Creating customized forms
• Creating a vCard
• Performing a Mail Merge using Outlook contact information
• Importing/Exporting data
• Customizing Outlook & Personal preferences