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Lean IT Kaizen Lead

Duration: 3 Days
Course Price: $1,995

Course Description

Ensuring that an IT organization is competent at continuous improvement is absolutely essential to the success of Lean within IT.  In the Lean IT Foundation, we looked at the basics of Kaizen (continuous improvement) and the DMAIC problem-solving method.

This Lean IT Kaizen Lead training will help you on your journey to mastering continuous improvement, and becoming a Lean IT Kaizen Lead.  The Lean IT Kaizen Lead is someone who is involved with improvement based Lean principles.   The Lean IT Kaizen Lead may come from any level of the IT organization, in any 'department'.

 

Course Approach

The Lean IT Kaizen Lead has a duration of three days.  We will take an in-depth look at the key aspects of organizing and running a Kaizen event.  We will also investigate the DMAIC problem-solving method in substantially more detail than we did in the Foundation training.  On top of this, we will use the A3 method to record and communicate the findings of our Kaizen event.  This course is aimed at acquiring knowledge and practicing this knowledge so that you can confidently lead a Kaizen event.

 

Course and Learning Objectives

After completing this course, you know the most important concepts regarding Kaizen and you are able to:

  • Organize a Kaizen
  • Lead a Kaizen
  • Teach other the DMAIC model
  • Identify and define problems
  • Create a data collection plan
  • Analyze the root cause of problems
  • Understand and apply different improvement methods
  • Make a control plan
  • Ensure the sustainability of improvements

 

Course Student Material

Participants will receive a Lean IT Kaizen Lead student workbook containing all presentation material of the training.  On top of that, the syllabus, exercises, glossary, and the sample exam questions are included in the student workbook.

Course Description

Ensuring that an IT organization is competent at continuous improvement is absolutely essential to the success of Lean within IT.  In the Lean IT Foundation, we looked at the basics of Kaizen (continuous improvement) and the DMAIC problem-solving method.

This Lean IT Kaizen Lead training will help you on your journey to mastering continuous improvement, and becoming a Lean IT Kaizen Lead.  The Lean IT Kaizen Lead is someone who is involved with improvement based Lean principles.   The Lean IT Kaizen Lead may come from any level of the IT organization, in any 'department'.

 

Course Approach

The Lean IT Kaizen Lead has a duration of three days.  We will take an in-depth look at the key aspects of organizing and running a Kaizen event.  We will also investigate the DMAIC problem-solving method in substantially more detail than we did in the Foundation training.  On top of this, we will use the A3 method to record and communicate the findings of our Kaizen event.  This course is aimed at acquiring knowledge and practicing this knowledge so that you can confidently lead a Kaizen event.

 

Course and Learning Objectives

After completing this course, you know the most important concepts regarding Kaizen and you are able to:

  • Organize a Kaizen
  • Lead a Kaizen
  • Teach other the DMAIC model
  • Identify and define problems
  • Create a data collection plan
  • Analyze the root cause of problems
  • Understand and apply different improvement methods
  • Make a control plan
  • Ensure the sustainability of improvements

 

Course Student Material

Participants will receive a Lean IT Kaizen Lead student workbook containing all presentation material of the training.  On top of that, the syllabus, exercises, glossary, and the sample exam questions are included in the student workbook.

A LEAN IT Foundation certificate is a prerequisite for this course.

1. Introduction to Kaizen

  • Introduction and Kaizen concepts
  • Kaizen, Kakushin and Kaikaku
  • The DMAIC model
  • Kaizen mindset

 

2.  Organizing Kaizen

  • Kaizen team roles
  • Improvement initiatives
  • plan and prepare a kaizen event
  • gain support
  • select the team

 

3. A3 method

  • goals of the A3 method
  • difference between summarizing, analyzing, and synthesizing
  • structure communication according to the Pyramid principle
  • summarize information into the A3 format

 

4. Define

  • selecting a problem and identifying owner
  • problem statement
  • collect VoC information
  • High level kaizen plan

 

5. Measure

  • The three generic types of units of work
  • Measure and Validate Value
  • data collection plan
  • Qualitative and Quantitative Measurement Systems
  • Baseline and a Benchmark
  • Quick Wins

 

6. Analyze

  • Seven basic tools of Quality 
  • 5 whys
  • Cause & Effects Analysis (FMEA)

 

7. Improve 

  • How to identify improvement options
  • idea generation techniques
  • solution prioritization techniques 
  • how to test a solution
  • best and good practice solutions within IT

 

8. Control 

  • How to ensure and sustainability of the improvement
  • measurement of improvement
  • control plan 
  • types of documentation 
  • communication of stakeholders

 

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