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JUNIPER - Juniper Networks Certified Support Professional, Routing & Switching Bootcamp

Duration: 5 Days
Course Price: $3,500

Course Overview

The Juniper Networks Certification Program (JNCP) Junos Support Tracks allow participants to demonstrate competence with Juniper Networks technology. Successful candidates demonstrate thorough understanding of troubleshooting on Junos devices.

JNCSP-ENT certification is valid for two years. Recertification is achieved by passing the JN0-694 exam.

Course Overview

The Juniper Networks Certification Program (JNCP) Junos Support Tracks allow participants to demonstrate competence with Juniper Networks technology. Successful candidates demonstrate thorough understanding of troubleshooting on Junos devices.

JNCSP-ENT certification is valid for two years. Recertification is achieved by passing the JN0-694 exam.

Who should attend

Designed for experienced networking professionals with advanced knowledge of the Junos OS, this certification verifies the candidate's understanding of how to troubleshoot complex issues in supporting advanced enterprise routing and switching technologies related to Junos devices.

Chapter 1: Course Introduction
Chapter 2: Troubleshooting as a Process
  • Before You Begin
  • The Troubleshooting Process
  • Special Challenges
  • Lab 1: The Troubleshooting Process
Chapter 3: Junos Product Families
  • The Junos OS
  • Control Plane and Data Plane
  • Field-Replaceable Units
  • Junos Product Families
  • Lab 2: Identifying Hardware Components
Chapter 4: Troubleshooting Toolkit
  • Troubleshooting Tools
  • Best Practices
  • Online Resources
  • Lab 3: Monitoring Tools and Establishing a Baseline
Day 2
Chapter 5: Hardware and Environmental Conditions
  • Hardware Troubleshooting Overview
  • Memory and Storage
  • Boot Monitoring
  • Hardware-Related System Logs
  • Chassis and Environmental Monitoring
  • Lab 4: Monitoring Hardware and Environmental Conditions
Chapter 6: Control Plane
  • Control Plane Review
  • System and User Processes
  • Routing Tables and Protocols
  • Monitoring Bridging
  • Monitoring the Address Resolution Protocol
  • Lab 5: Control Plane Monitoring and Troubleshooting
Chapter 7: Data Plane: Interfaces
  • Interface Properties
  • General Interface Troubleshooting
  • Ethernet Interface Troubleshooting
  • Lab 6: Monitoring and Troubleshooting Ethernet Interfaces
Chapter 8: Data Plane: Other Components
  • Definition of a Data Plane Problem
  • Data Plane Components
  • Data Plane Forwarding
  • Load-Balancing Behavior
  • Firewall Filters and Policers
  • Data Plane Troubleshooting Case Study
  • Lab 7: Isolate and Troubleshoot PFE Issues
Day 3
Chapter 9: Staging and Acceptance Testing
  • Physical Inspection and Power-on
  • General System Checks
  • Interface Testing
Chapter 10: Troubleshooting Routing Protocols
  • Troubleshoot OSPF
  • Troubleshoot BGP
  • Troubleshoot Routing Loops
  • Troubleshoot Route Oscillation
  • Lab 8: Troubleshooting Routing Protocols
Chapter 11: High Availability
  • Graceful Routing Engine Switchover
  • Graceful Restart
  • Nonstop Active Routing
  • Nonstop Bridging
  • Unified In-service Software Upgrade
Chapter 12: Network Monitoring
  • SNMPv2c
  • SNMPv3
  • RMON
  • Inline JFlow
  • Inline Port Mirroring
  • Lab 9: Monitoring the Network
Chapter 13: JTAC Procedures
  • Support Cases
  • Support Tools
  • Transferring Files to JTAC
Appendix A: Interface Troubleshooting
  • Troubleshooting Serial Interfaces
  • Troubleshooting
  • Troubleshooting T1, E1, T3, E3 Interfaces
  • Troubleshooting SONET Interfaces
  • Troubleshooting ATM Interfaces
  • Troubleshooting Aggregated Interfaces

Chapter 1: Course Introduction

Chapter 2: Advanced Troubleshooting Methodology

  • The Troubleshooting Process
  • Gathering Relevant Details
  • Reproducing a Problem in a Lab Environment
  • Root Cause Analysis
  • Troubleshooting Packet Loss
  • Troubleshooting Latency
  • Troubleshooting Packet Loss Lab

Chapter 3: Hardware and Interface Troubleshooting

  • General Chassis Components
  • Redundancy
  • Hardware Case Study
  • Interface Overview
  • General Interfaces
  • Layer 3
  • Interface Case Study
  • Troubleshooting Interfaces Lab

Chapter 4: Troubleshooting Software Issues

  • Identifying the Problem
  • PR Searches
  • KB Searches
  • Identifying Workarounds and Permanent Fixes
  • Case Studies

Chapter 5: IGP Troubleshooting

  • OSPF Troubleshooting
  • IS-IS Troubleshooting
  • Troubleshooting IGPs Lab

Chapter 6: BGP Troubleshooting

  • BGP Overview
  • BGP Troubleshooting
  • BGP Case Studies
  • Troubleshooting BGP Lab

Chapter 7: Policy Troubleshooting

  • Routing Policy Overview
  • Routing Policy Structure
  • Using Regex
  • Routing Policy Troubleshooting
  • Case Studies
  • Troubleshooting Routing Policy Lab

Chapter 8: Troubleshooting Advanced Features

  • Multicast Troubleshooting
  • Multicast Case Study
  • CoS Troubleshooting
  • CoS Case Study
  • Troubleshooting Advanced Features Lab

Appendix A: Additional IGP Troubleshooting

  • RIP
  • IGP Troubleshooting Case Studies
  • IGP Support for IPv6

Appendix B: Additional Case Studies

  • BGP Case Study
  • Policy Case Study

Chapter 1: Course Introduction

Chapter 2: Advanced Troubleshooting Methodology

  • The Troubleshooting Process
  • Gathering Relevant Details
  • Reproducing a Problem in a Lab Environment
  • Root Cause Analysis
  • Troubleshooting Packet Loss
  • Troubleshooting Latency
  • Troubleshooting Packet Loss Lab

Chapter 3: Hardware and Interface Troubleshooting

  • General Chassis Components
  • Redundancy
  • Hardware Case Study
  • Interface Overview
  • General Interfaces
  • Layer 3
  • Interface Case Study
  • Troubleshooting Interfaces Lab

Chapter 4: Troubleshooting Software

  • Identifying the Problem
  • PR Searches
  • KB Searches
  • Identifying Workarounds and Permanent Fixes
  • Case Studies

Chapter 5: Troubleshooting Spanning Tree Protocols

  • Spanning Tree Protocols Overview
  • STP
  • RSTP
  • MSTP
  • VSTP
  • Troubleshooting Spanning Tree Protocols Lab

Chapter 6: Troubleshooting Port Security

  • Port Security Features
  • Authentication and Access Control
  • Troubleshooting Port Security Lab

Chapter 7: Troubleshooting Advanced Features

  • Q-in-Q Tunneling
  • Multicast
  • Class of Service
  • Troubleshooting Advanced Features Lab
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