Log On/Register  

855.838.5028

How to Interview, Choose and Retain Talent

Duration: 1 Day
Course Price: $450

Most management teams stumble badly when they try to identify, retain and develop their next generation of leaders. Senior managers tend to make misguided assumptions about these employees and take actions on their behalf that actually hinder their development. In isolation or in combination, these mistakes can doom a company’s talent investments to irrelevance—or worse. In this session, learn to interview, select and retain talent so your people investment pays off.

Most management teams stumble badly when they try to identify, retain and develop their next generation of leaders. Senior managers tend to make misguided assumptions about these employees and take actions on their behalf that actually hinder their development. In isolation or in combination, these mistakes can doom a company’s talent investments to irrelevance—or worse. In this session, learn to interview, select and retain talent so your people investment pays off.

What You Will Cover

Talent Management Best Practices

  • Define the Skills, Behaviors and Talents That You Need for Any Position
    • Consider the Value of Core Competencies in Building Job Descriptions
  • Construct Effective Interview Questions
  • Understand the Legal and Policy Requirements in Hiring
  • Conduct Effective Interviews
  • Mini Action Plan

Manage Progress and Evaluate Performance

  • Set Expectations for Performance
  • Conduct Formal Annual Performance Reviews and Informal Quarterly Reviews
  • Learn to Delegate, Motivate and Coach to Manage Progress and Evaluate Performance
  • Address Mismatches Between Confidence and Competence
  • Mini Action Plan

Managing In the Moment: Critical Feedback and Conflict Management

  • BIFF Feedback Model: Behavior, Impact, Future, Feelings
  • AID Feedback Model: To Enhance Performance and Motivate
  • Anticipate And Navigate Resistance, Excuses and Defensiveness
  • The Importance of Understanding and Identifying Employee Reactions
  • Navigate Negative Employee Reactions to Feedback
    • Hostility, Resistance, Denial, Indifference, Lack of Confidence, Self-Pity, Responsibility Skirting, Shock and Anger
  • Mini Action Plan

Final Action Plan

Source Material

  • How Google Works, Eric Schmidt and Johnathan Rosenberg, 2014.The Talent Magnet: Employer Branding & Recruitment Marketing Strategies to Attract Millennial
  • Talent, Richard Evans. 2016.
  • First, Break All the Rules: What the World’s Greatest Managers Do Differently, Gallup Press & James K. Hartner. 2016
  • Superbosses: How Exceptional Leaders Master the Flow of Talent, Sydney Finkelstein. 2016.

 

Learn More
Please type the letters below so we know you are not a robot (upper or lower case):