FAQs

What is Learn iT! Anywhere?
Learn iT! Anywhere is an extension of Learn iT’s classroom training. It allows you to enjoy all of the benefits of instructor led classroom training while attending from your home or office. You will have a live instructor, train in real time, talk with your trainers and peers via conference call and participate in all classroom lab activities by accessing a virtual computer.

How do I enroll in a Learn iT! Anywhere class?
You enroll in a Learn iT! Anywhere class in the same manner that you would enroll in any other learn iT! Class. It’s easiest to visit the website and search for a class that you would like to attend. Learn iT! Anywhere classes will be designated as such in the location column. Simply check the corresponding check box in the enroll column and follow the instructions to enroll for the class.

Can our company have a private Learn iT! Anywhere event?
Yes, we offer both public and private classes utilizing Learn iT! Anywhere.

How do I prepare my computer for a Learn iT! Anywhere training?
After enrolling, you will receive a confirmation email. The confirmation email will outline the requirements that are necessary to attend the class, and will have instructions or links that allow you to test your system prior to class.
You can also visit this page for instructions and links to test your system.

For an even richer experience, take Learn iT! Anywhere classes with a dual monitor setup or on two computers. This allows you to watch your instructor’s presentation on one monitor while practicing new techniques on the other.

How do I attend the Learn iT! Anywhere training?
After enrolling, you will receive a confirmation email, with a link to this page. Simply click the link 15 minutes before class.

Can I use Netscape or Mozilla FireFox to access Learn iT! Anywhere classes?
Learn iT! Anywhere works best with Internet Explorer. Some of our Microsoft specific classes require I.E. to work.

Can I use a Macintosh computer to access my Learn iT! Anywhere class?
We do not support attending classes on the Macintosh platform at this time.  Macintosh platform does not maintain a reliable connection with some of the resources necessary to attend class.

Can I use Microsoft Vista to access my Learn iT! Anywhere class?
Yes - Learn iT! Anywhere is compatible with all versions of the Windows operating system.

I forgot my username and/or password! What should I do?
Your username is the email address that you used to sign up for class. It is also the same email address at which you received the confirmation for the class. If you forget your password you can refer to your confirmation email.

Are all classes offered via Learn iT! Anywhere?
Most of our classes are available via Learn iT! Anywhere. Professional Development classes are not offered via Learn iT! Anywhere at this time.  If you do not see the class that you would like to attend ask your Account Manager if we can accommodate your request.

Can Learn iT! Anywhere class invitations be added to the Outlook Calendar or other Mail applications like Lotus notes?
The class confirmation comes with a link in an internet standard format to add the appointment to your calendar. This works with all popular mail programs.

How will I obtain my courseware?
Students attending Learn iT! Anywhere virtual classes will have their courseware mailed to them prior to the first day of class.

What is the Deadline for registration in order for courseware to arrive?
You will need to register at least 7 business days in advance of the class in order to receive the necessary course materials prior to the start of class. Enrolling in class with less than a seven day lead time is possible, but may result in the students courseware arriving after the Learn iT! Anywhere class has started. Please contact your account Manager for last minute registrations.

Can students listen to the instructor's presentation over the internet through their computer speakers?
You can connect to the audio conference via VOIP connections (like Skype). Please be aware that some services charge fees and that  voice quality of audio over a phone line is often superior to that delivered over the internet.

What technology does Learn iT! Anywhere use and what does the student see when they log in?
Learn iT! Anywhere is powered by Windows Server 2008 terminal services and Microsoft Live Meeting 2007. Students will be provided with a confirmation email containing a link to the Learn iT! Anywhere log-in website. Students will find a simple and straight forward interface that allows them to attend their class.

How can students ask questions when attending a Learn iT! Anywhere class?Students can ask questions just like in a real class!

How do Learn iT! Anywhere students complete the labs when they are not physically in the classroom?
Students remotely control a computer in our classroom. They will be able to complete all labs that the live students are assigned. The instructor can also connect to the Learn iT! Anywhere students lab computer remotely to provide assistance.